Customer Service

SAME DAY ORDERS

We do not take same day orders after 11AM M-F. We are closed Sundays and Saturdays.

FRESHNESS GUARANTEE

Because we don’t have a retail location where we have to put flowers out on display, we are able to custom order our blooms. This allows us to use the freshest stems possible for our daily arrangements. Most fresh cut flowers should last anywhere between 3-7 days, with some varieties lasting longer than others. We always recommend changing water daily to arrangements to help extend their short and beautiful life! 

PLANTS + ORCHIDS

We are unable to guarantee the length of time a plant will last; but we can guarantee it will be beautiful, fresh upon delivery, and will last longer than a fresh cut arrangement!

CUSTOM ORDERS

Our goal is to make sure your delivery is seamlessly sent and that your arrangement is not only fresh, but beautiful! Because of seasonal availability, we do not guarantee that we can exactly copy a picture on our website or Instagram. Upon request, we will always try to acquire a favorite color or favorite flower, however, we are not always able to get everything you see in a photo, especially on short notice. We will always strive to get as close as possible and fulfill requests when we are able, but we hope our portfolio of work will leave you comfortable that anything we send out the door will be beautiful!

CANCELLATIONS

Everything we make is custom and once your order has been made, arrangements cannot be returned or cancelled. We strive to make every customer happy with each order, so if you need something from us, please don’t hesitate to give us a call! Our number is 214-443-0002.

DELIVERY ZONES

We deliver North to Plano, East to Lake Highlands, West to Irving and South to Oak Cliff. The zip codes we service are: 75001, 75006, 75007, 75039, 75060, 75063, 75075, 75080, 75081, 75093, 75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75212, 75214, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75228, 75229, 75230, 75231, 75233, 75234, 75235, 75238, 75240, 75243, 75244, 75246, 75247, 75248, 75251, 75252, 75254, 75270, 75275, 75287, 75390. ***For special events we do deliver outside of these zip codes